Whenever I visit my parents, I somehow always end up either explaining how the web works or solving some technological quandary of theirs. The day I got my mom to remember the difference between “uploading” and “downloading” was a personal coup. Dad looked up from his phone and wondered aloud to the room (in my general direction): “How do I stop people from seeing my pictures on Facebook? This site uses clear terminology to translate the web for novices.
In 2014, Steve Black noticed a lot of people were searching for things like “How to Use Facebook,” without getting an adequate answer.
Useful tutorials like “How to Delete Your Match Account” often appeal to a wider audience online.
Steve said because of frequent Google searches, people of all ages end up reading through these web tutorials.
“We really decided to focus on websites and apps that can improve the quality of life for older adults,” he said.
This hub of information makes the online world more open to beginners.
Maintaining and updating the tutorials falls primarily on the shoulders of one person.
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